As the Christmas retail season approaches ask yourself if you’ve ever had a shopping experience that felt so good it still resonates with you today? In this day and age of fast food, instant messaging and online purchases, it seems to be lost. On the other hand, we live in a world where speedy communication and time management are essential.
How do we reconcile these elements at D & D Garage Doors to ensure that you will have an experience of celebrity proportions in the most efficient way possible? Well, here it is…
Our secret recipe is: Good Old- Fashioned Service blended together with 21st Century Technology, measured for accuracy and always served warm.
One caveat. We are a company who specializes in Garage Doors, but the most important ingredient is YOU! That is why we ask questions about you and your situation. How did you come to need a garage door? Is it due to wear and tear? Do you need wind mitigation for insurance? Are you planning on being in the home for a while, or is this for an investment property? Maybe a family member or neighbor ran into yours while visiting (yes it happens!)? Perhaps you just want to see what’s out there and create that beautiful curb appeal to set your home apart from your neighbors. Once we get to know your wants and needs, you will see a process unfold that is tailor made to fashioning your D & D Garage Doors experience.
This is where technology comes in. From the first call to us, we will locate your home using Google maps. This enables us to determine the wind load for your area and see the distinct characteristics of your home all while referencing the door type that you currently have. We will also give you a “taste” of the new door using the Door Imagination System. Send us a “before” picture of your garage door, and we’ll send you an after picture within minutes. This is also the time where we encourage our customers to browse the catalog on our website for ideas on what their home can look like. Lastly we e-mail you a full recap including visuals, pricing, literature on the products, our recommendations, and communicate all this back to you in lightning quick speed just as if you had driven to our design center that day and spent an hour. Once you are informed with clear, useful information delivered in a timely manner the rest of the process is well… a piece of cake!
Once you’re ready and have decided on your new garage door we send one of our seasoned representatives to meet with you face to face and check your home’s install readiness up to the latest codes. Surprises can be fun, but not on inspection day. We will make sure you don’t have any of these kind.
So when the time comes for you to be our guest, remember that we are here to serve you and we offer choices. Garage doors don’t have to be “square” and there are many kinds on the menu. They come in assorted flavors like Traditional, Contemporary, Wood Look, Old World, Craftsman, Vintage, Key West, and even custom designed. We invite you to our design centers across the state to see, hear, touch, and learn about this ever changing and relatively unknown industry. There is still great service out there. You just have to know where to go to find it. Until then, we hope you indulge in having a Merry Christmas and many blessings this Holiday Season!
